Policies

    General Policies:

    • Check In Time: 1:00 PM
    • Check Out Time: 11:00 AM
    • Minimum Check In age is 55 years old.
    • Pets are allowed.  2 Pet Max.
    • Rates displayed do not include any applicable service fees or charges for optional incidentals.
    • For late arrival arrangements, please contact our Reservation Department at (800) 822-4404.

     

    Reservation & Payment Policies:

    • Your credit card will be charged one night rack rate prior to arrival.
    • To make changes to your reservation please call (877) 864-2728 and specify that you booked your reservation online.
    • If a RV/Tent site reservation is cancelled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
    • If a rental reservation is cancelled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
    • Rental reservations that are cancelled within 7 days of arrival are not eligible to receive a refund.
    • In the case of multiple sites booked, cancellation penalties apply to each Site that is cancelled or changed.
    • Prices and site type are subject to availability.
    • A $50 utility deposit is required for stays of 30 days or more.
    • No refunds will be issued for early check out.

     Cancellation Policy: For reservations of one month or more, full refund of your reservation deposit will be given for cancellations made sixty (60) days in advance of original arrival date or by September 1, 2016, whichever comes first.  Cancellation notification is defined as notifying the resort of intent to cancel by a phone call or written communication. For cancellations received less than sixty (60) days from arrival date, the deposit amount will be held on account for a future stay.

    Refunds are allowed with a 48-hour cancellation notice for daily and weekly reservations.  A cancellation notification of less than 48-hours will result in a $25 administrative processing fee.    A $4 daily resort fee is charged on all stays of less than thirty days.  

    Helpful Information:

    • For age-qualified resorts, a 14 day limit on guests and children applies.
    • Pets are welcome at most locations.
    • Some pet restrictions may apply.  Limit of 2 dogs per site
    • All rates are based on a party of two.
    • Extra guests are charged at a rate of $2 per day, per person.
    • For transient stays of one day to a week or longer, a $59 deposit is required.
    • For stays of one month or more, a deposit of $699 is required.
    • For stays between October and March and $200 deposit for stays between April and September.
    • The entire balance is due upon arrival for daily, weekly, monthly or seasonal reservations.
    • Stays for less than one week require a $59 dollar deposit.
    • We will do our best to hold the site specified in your confirmation letter, however we cannot guarantee that a site change will not be made.
    • Please note that rates and deposits may be changed without notice.
    • City and State taxes are in addition to the published rate.
    • Electricity and water is metered and charged additionally along with trash pickup for stays of thirty days or more.  $150 Electric Deposit is charged at Check in for any reservation 30 days or longer.